Privacy Policy & Cookie Notice

Last Updated: July 14, 2026

At Tilatilata, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy & Cookie Notice explains how we collect, use, disclose, store, and safeguard your information whenever you visit our website, browse our collections, create an account, or purchase products from us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. Information We Collect

To provide a secure and enjoyable shopping experience, we may collect several categories of information.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Billing address
Shipping address
Email address
Telephone number

Order Information

To process and fulfill your purchases, we may collect:

Purchased products
Order history
Shipping preferences
Payment confirmation information
Returns and exchange records

For your protection, Tilatilata does not store complete payment card information on its servers.

Technical Information

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages visited
Date and time of your visit
Website interaction data

Account Information

If you choose to create a customer account, we may store:

Encrypted login credentials
Saved shipping addresses
Wishlist items
Shopping preferences
Order history

Marketing Preferences

If you subscribe to promotional communications, we may collect information regarding:

Newsletter subscriptions
Marketing preferences
Product interests
Communication settings

We only collect information that is reasonably necessary to operate our business, process transactions, improve customer experience, and maintain website security.

2. How We Collect Information

Information may be collected through several methods, including when you:

Place an order
Create an account
Subscribe to our newsletter
Contact customer support
Submit product reviews
Participate in promotions or surveys
Browse our website using cookies and similar technologies

Some information is provided directly by you, while other information is collected automatically to improve website performance and user experience.

3. How We Use Your Information

Your information allows us to provide reliable service and improve your shopping experience.

We may use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer support
Respond to inquiries
Process returns, refunds, and exchanges
Verify transactions and prevent fraud
Improve website functionality and usability
Personalize product recommendations
Send order confirmations and shipping updates
Deliver promotional communications where permitted
Maintain website security
Comply with legal obligations

Tilatilata does not sell, rent, or trade your personal information to third parties.

4. Payment Security

Your payment security is important to us.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards. Tilatilata never stores complete credit or debit card details on our servers.

Our website utilizes Secure Socket Layer (SSL) encryption and other commercially reasonable security measures to help protect personal information transmitted online.

While no online transmission can be guaranteed to be completely secure, we continuously maintain safeguards designed to protect your information.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience and website functionality.

Cookies may be used to:

Remember shopping cart contents
Maintain secure login sessions
Store customer preferences
Improve website performance
Analyze visitor behavior
Measure website traffic
Provide personalized recommendations
Support advertising and remarketing campaigns

You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features and functionality.

6. Third-Party Services

To operate our online store efficiently, we work with trusted third-party providers that assist with various business services.

These services may include:

Payment processing
Shipping and order fulfillment
Website hosting
Website analytics
Email marketing
Customer support platforms
Fraud detection services
Website security monitoring

These providers receive only the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfill legitimate business purposes, including order fulfillment, customer service, tax obligations, legal compliance, dispute resolution, fraud prevention, and recordkeeping.

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Request access to your personal information
Correct inaccurate or incomplete information
Request deletion of personal data
Withdraw marketing consent
Restrict certain data processing activities
Request a copy of your personal information where applicable

We will respond to privacy-related requests in accordance with applicable laws.

9. Marketing Communications

If you subscribe to our newsletter, you may receive updates regarding new swimwear collections, promotions, seasonal sales, product launches, and style inspiration.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in every marketing email.

Please note that transactional emails related to your purchases, including order confirmations and shipping notifications, will continue to be sent when necessary.

10. Children's Privacy

Tilatilata is intended for adults and individuals legally permitted to make online purchases.

We do not knowingly collect personal information from children under the age of 13. If such information is identified, we will promptly remove it from our records.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, technology, or website functionality.

Any revisions will be published on this page together with an updated effective date. Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions regarding this Privacy Policy, our use of cookies, or how your personal information is handled, please contact us.

Business Name: Julio Rincon
Address:
10268 Aurora Dr
Fort Worth, TX 76108
United States

Email: support@tilatilata.com

Phone: +1 (253) 582-4715

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We are committed to protecting your privacy and providing transparent information about how your personal data is collected, used, and safeguarded. If you have any questions or concerns regarding this Privacy Policy or your personal information, our customer support team is always happy to assist you.